We are looking for a IT Product Specialist to join the team!
This position is designed to assist our customer base by providing leading IT support, covering System Design, System Installation / Configuration and Customer Support Desk, covering both hardware and software.
The successful candidate should possess the passion and experience to deliver exceptional next generation application and hardware support both on-site and remotely.
To be successful in this role a substantial amount of UK and Ireland travel will be required in order to perform routine technical support and hardware installations to the expected standard; ultimately ensuring an effective and efficient output from this area of important business. To improve what is already exceptional customer support.
Sysmex IT Product Specialists partake in an out of hours working rota which the successful candidate will be expected to be a part of.
Power BI Report Writer
- Customer focused
- Good organisational skills
- Presentation skills
- Full driving licence
- Experience troubleshooting IT systems
- Experience of remote it support
- TCP/IP awareness.
- Good network troubleshooting experience
- Understanding technical, scientific documentation
This role is eligible for our extensive company benefit package.
Only include if applicable: Field based between the hours of 08:30 and 17:30, additional out of hours (on-call) requirement for this role. Requirement to complete customer support on rota basis at Sysmex House.