Are you looking for more than just a job, for something truly meaningful and rewarding? Then Sysmex Europe SE is the place for you. As the regional headquarters for the EMEA (Europe, Middle East and Africa) region, our company is dedicated to providing essential products that help people worldwide on their healthcare journey.
If this opportunity appeals to you, come and join us in the position of
Medical Engineer (f/m/x) as Technical Specialist for Automation in Medical Laboratories
Your responsibilities
- Handle service requests in the EMEA region (Europe, Middle East, Africa) as second level support
- Analyse and solve technical problems, also on customer's site
- Conduct technical training courses for the technical support staff in EMEA
- Provide customer support for the application of instrument-specific software
- Take care of escalation and complaint management in cooperation with affiliates, our Japanese headquarters and suppliers
- Prepare and revise technical documentation
- Development and establishment of new procedures for standardizing device settings in the field
Your profile
- Degree in medical technology or comparable education
- You bring 1-2 years experience in technical support as well as with conceptualizing and conducting training courses
- You have profound expertise in electrical and medical engineering as well as IT basics
- You have a confident and professional appearance as well as strong customer orientation and the ability to motivate
- You have independent working skills, communication skills and you are open minded
- You bring profound English skills written and verbal
Our benefits
We are an aspiring corporate group where respect and trust form the basis for cooperation and communication within Sysmex.
- Culture & cooperation
An appreciative work environment, open corporate culture, flat hierarchies and an inclusive and caring atmosphere. Working in an innovative and international environmentwith a broad learning and development landscape in our EMEA Campus, after-work events for internal networking - Work-life balance
Flexible working through flextime and a hybrid working model (60% mobile working, 40% on-site), 30 days annual leave - Additional benefits
Christmas and holiday bonuses, childcare allowance, capital-forming benefits, subsidy for company pension scheme, corporate benefits, relocation assistance, subsidised lunch in our canteen - Health & wellbeing
In-house gym, various sports courses, massages, company medical and psychological care, workplace glasses, general health management - Mobility
Subsidy for the public transport “Deutschlandticket”, free parking, bike leasing via JobRad - Social Responsibility
Various opportunities to get involved in different sustainability and charity initiatives, climate friendly and respectful use of resources
Did we spark your interest? Then we look forward to receiving your application with salary requirements and the earliest possible starting date.